Gnosall SurgeryGnosall Health CentreBrookhouse RoadGnosall, Stafford, ST20 0GPTel: 01785 822220
A Suggestion and Comments box is available in Reception. We are eager to hear your thoughts and ideas on how we can improve your health experience.
Would you recommend our service to friends and family?
Complete one of our Friends and Family surveys available at reception to give us your feedback
Information regarding Gnosall's Memory Clinic is available under the 'Clinics & Services' tab.
Please click on the 'Patients' Forum' button below for information about patient participation
In person: Return the counterfoil of the prescription document indicating the medication you require at reception (A box is provided on the reception desk)
By post: Post the counterfoil of the prescription document indicating the medication you require to the Surgery, please allow at least one weeks’ notice if using a 1st class stamp.
By fax: You may fax us at any time (day or night) on 01785 822776
Online: Order your repeat prescription online via EMIS Access. Click here for more information on EMIS Access. To register you will need to bring photo ID into the surgery
Repeat prescriptions take 72 working hours to process, so please allow plenty of time to organise your repeats in order that your medicines do not run out.
If you run out of your repeat medication whilst the surgery is open please contact us. If you run out when we are closed please ring 111.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Unfortunately there is a national shortage of some medicines - this is outside of our control and affects all pharmacies in the country.
This has been due to drug suppliers and wholesalers selling drugs abroad (for higher profits), which were originally intended for patients in the UK.
Some medicines are now supplied to pharmacies using a quota system, which means that we are allocated a fixed amount per month and are not able to obtain further supplies until the following month.
Here at the Health Centre we try to keep a full and comprehensive stock of medicines to enable us to respond to patients needs. We have deliveries of medicines from suppliers at least twice a day, however because of the large turnover of medicines per day from time to time this can lead to shortages.
To help us offer you the best possible service during this difficult period of shortages we would ask you to order your medication at least one week in advance,
If you do find that there is a supply problem with some of your medication please do not hesitate to contact the surgery and we can arrange to get a doctor to prescribe a suitable alternative which is available.
Please be assured that as an independent pharmacy we are able to purchase medicines from any wholesale supplier, which means that we will endeavour to obtain your medicines as quickly as we can from most accessible source.
Please allow 72hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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